Shipping & Returns
Gift Card Shipping
All gift cards will be shipped in a signature Guy Beard Jewelry gift box according to standard shipping policies as stated on www.GuyBeardJewelry.com. Signatures are required for all deliveries. The shipping charge for all gift cards is $4.00.
Alaska, Hawaii, Puerto Rico, American Samoa, Palau, Guam and U.S. Virgin Islands Deliveries
Add $5.00 to the applicable D&P charges. Your order should arrive in approximately 7 to 10 business days after shipping if ordered by 12:00 noon (ET).
Delivery to International Destinations and Some U.S. Territories
Please call or email for instructions.
Delivery to Post Office Boxes
Second-day and next-day shipping is not available to post office boxes. All standard deliveries to P.O. boxes will be shipped via parcel post. Please feel free to contact us if you have any questions regarding when you will receive your order.
Processing and Delivery Costs
The following processing and delivery costs are for merchandise pictured and described on our web site. Costs are calculated according to the total cost of the merchandise in your order. All prices are expressed in U.S. currency.
| Merchandise Total** | Standard | Two-day | Overnight |
| 25.00 and under | 6.00 | 16.00 | 23.00 |
| 25.01 - 50.00 | 9.00 | 19.00 | 26.00 |
| 50.01 - 100.00 | 11.50 | 21.50 | 28.50 |
| 100.01 - 200.00 | 16.00 | 26.00 | 33.00 |
| 200.01 - 300.00 | 18.50 | 28.50 | 35.50 |
| 300.01 - 500.00 | 21.50 | 31.50 | 38.50 |
| 500.01 - 700.00 | 25.50 | 35.50 | 42.50 |
| 700.01 - 1000.00 | 29.00 | 39.00 | 46.00 |
| 1000.01 and over | 32.00 | 42.00 | 49.00 |
**Total value of merchandise before tax or other charges, in U.S. Dollars.
Drop Ship Items
Drop ship items are shipped directly from the manufacturer to your door. Second-day and next-day shipping are not available on these items. Additional time should be allowed for processing the order, and heavy items may take slightly longer for delivery. Please feel free to contact us if you have any questions regarding when you will receive your order.
If you have any questions, please email Guy Beard Jewelry. You also may call Guy Beard Jewelry Customer Service at 1.888.90.BEARD.
RETURNS & EXCHANGES
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return. We cannot accept returns after 30 days of your receipt of the merchandise.
Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.
By Mail
On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use the return address on the front of your packing slip to ensure proper return address and credit information. Please allow 10-14 days for the processing of your return.
Store Purchases
Any merchandise purchased in store should be returned for a refund at the store where it was purchased.
Price Adjustments
Prices are subject to change. We offer a one-time (single order) refund or adjustment for items purchased within 10 days of a price adjustment. This includes permanent Sale items and excludes temporary special promotion items. For questions and adjustments call 1.888.90.BEARD.
We work hard to ensure the accuracy of pricing, but despite our best efforts, pricing errors may occur.
- If an item's correct price is lower than our stated price, we will charge you the lower amount when your order is shipped.
- If an item's correct price is higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days we will cancel your order and notify you of such cancellation.
WARRANTY INFORMATION
If your merchandise becomes damaged as a result of a manufacturer defect, Guy Beard Jewelry will repair or replace the item, at our discretion, without charge for up to 12 months from the date of purchase.
Warranty excludes all damage caused by abuse, neglect or normal wear. If warranty service is required, please return the merchandise.